|Recommended: YesMy daughter loves the Nine — Excellent apartment complex and my daughter has really enjoyed living there this year. The only reason for not giving a perfect score was the fact that the pool and hot tub were not open when she moved in and she was disappointed to not be able to use that amenity. Hopefully they will have it open this coming summer
Hello Heather, Thank you so much for your 4 Star review. We were upset when we found out we could not open the pool this summer also. We are glad your daughter has had an excellent experience so far. We would love to have her continue to live with us next year.
|Recommended: Yes. — .
Hi Kim, Thanks for leaving a rating on Google. Should you ever need anything from us or have any concerns, please don't hesitate to reach out via phone (502) 398-8855 or email firstname.lastname@example.org.
|Recommended: YesReview — Grounds and windows a bit dirty but everything else fine
Marta, Thank you for the outstanding review and feedback. We are glad to hear you are enjoy living at Yugo Louisville Nine and will work to get the windows and grounds cleaned up. If you are willing to provide more information to our staff we would be happy to hear what specific areas need attention or had been missed so we can address it.
|Recommended: YesReview — The staff is accommodating and always ready to help.
Hello Gabrielle, We really appreciate your review. We are all about helping our students and our residents. Two of our core values are YuGrow and YuPro, where we strive to come along side you to help you grow and prosper as work through school towards becoming a professional.
|Recommended: YesHey that's pretty good — Hey that's pretty good
Hi Nathan, Thanks for your review! We love to hear that we are doing a good job.
|Recommended: YesKindness — Other than parking, I have no complaints Its very chill and all the staff is so nice
Good afternoon Reanna, We are so glad that you are happy our staff's service and where you live. Thank you for the great review! We wish we had more parking spots too but if there is anything we can change please let us know.
|Recommended: Yes4 Star — Great Location, safe, and reliable
Baylee, Thanks for leaving great review!
|Recommended: YesReview — The apartment was pretty dirty when we moved in and the hallway is consistently dirty as well. We also have roaches in the apartment that were here when we arrived. Other than that things are okay. I like my room.
Hello Lexie, We are disappointed that we did not give a better first impression. Thank you for your feed back and we are striving to make the improvements. I know pest control can out to treat your room if you see any signs that the problem was not rectified please submit a work order or let one of the office staff know.
|Recommended: YesDecent Place to Live — The apartment is close to UofL campus which is good for me for my college classes. The parking is bad because if you do not get one of their parking passes, which is in limited supply, then you must park on the street and I can barely find parking. When I moved into my room, it was not the cleanest. I vacuumed and cleaned every surface. Additionally sometimes the elevator and the hallway will smell of something I cannot even describe.
Good morning Abigail, Thanks for the positive review and the feedback. We have added air fresheners to the hallways and our custodial staff is cleaning out the trash daily. We wish we were able to offer more parking but we have added you to the waitlist.
|Recommended: YesGood Housing Option — This is the best off campus housing in terms of closeness to campus. We did have some issues with the ice maker, dishwasher, electricity in one of the rooms but property maintenance staff took care of all of those problems within two days of moving in. Walls are a little thin in some rooms you can hear construction outside but overall great place to live.
Hey Vy. We love our maintenance staff and are glad to hear they took care of your issues so promptly. Thanks for good review! We are so glad you chose to live with us and that think Yugo Louisville Nine is a great place to live.
|Recommended: YesThe Nine Review — The Nine is a very good place to live compared to other dorms apartments on UofL's campus. I feel very safe living here as well as like I am getting my money's worth living here.
Good afternoon Gianna, Thanks for the stellar review. We love providing a great value for our residents and strive to be best in the industry.
|Recommended: YesParking — Not enough parking spaces for each resident. It doesn’t make sense
Hi Rachel, I'm sorry that our parking spots are sold out. We have you on the waiting list and will contact residents when a spot becomes available.
|Recommended: YesIt’s alright — Compared to everywhere else on campus, it’s good. It was dirty when we moved in and the trash room has been locked everytime I try to go. Many of our kitchen appliances are messed up.
Hi Lauren, We are sorry to hear we didn't make the best first impression. We have fixed the trash compactor and have unlocked the trash rooms now that is can be used. Please let us know what appliances you are having problems so we can make sure they are working properly.
|Recommended: YesIt’s alright — A lot of thinks broken but it’s better than other places.
Hello Semira, Thank you for your review. Our maintenance team has worked to complete all of your maintenance requests. If you have any other maintenance concerns please let us know so that we can address them. You can submit a maintenance request through the resident portal or contact the office and a staff member can assist you in creating the request.
|Recommended: YesNine Review — Love this place so far
Hello Jenna, Thank you so much for leaving a positive review of Yugo Louisville Nine. We are so happy to hear that you love living with us.